A message from OG&E to its customers

COVID-19 Update: Reliability, Storms & Summer Readiness

During these uncertain times, one of our top priorities is ensuring our close to 860,000 customers continue to have reliable and resilient electric service. You depend on it. Our economy depends on it. Our hospitals and other emergency responders depend on it.  We all depend on it.

As storm season and the higher temperatures of summer approach, we’re continuing our storm-readiness and system maintenance and enhancements, while remaining aware of the threat of COVID-19. To ensure your well-being, and that of our field personnel, we have put the following protocols in place:  

• We are assuring our critical operations personnel practice shift-change separation, use good hygiene practices and observe social distancing to ensure their own health and safety and that of the public we serve.

• We are working remotely where we can.  And, where we can’t, we’re performing daily health screenings on employees who continue to serve on site. 

• We’re restricting outside visitors to all facilities and requiring contractors to follow our safety practices. 

Rest assured, you’ll still see our big orange trucks and employees hard at work in the field, at power plants and other missions-critical areas. You’ll still see crews working in your neighborhoods. We’ve instructed them to maintain social distancing with you and request you honor their safety and yours by not approaching them as they do their important work.  

We constantly monitor changing weather conditions and since January have been closely monitoring the changing conditions posed by the virus. No matter what crisis we face, our purpose of providing life-sustaining and life-enhancing products and services remains. Go to oge.com to learn more about our power restoration process.