Utility Billing Clerk/Deputy Clerk-Treasurer - Buffalo

BUFFALO PUBLIC WORKS AUTHORITY

UTILITY BILLING CLERK/DEPUTY CLERK-TREASURER

Employment Status: Full-Time

Experience Required: General office/clerical work experience is required.

Minimum Education Requirements: High school diploma/GED

Direct Supervisor: Town Clerk-Treasurer

Certification: Possession of a valid driver's license and must be bondable.

Salary: Depends on experience

Job Summary: The Utility Billing Clerk/Deputy Clerk-Treasurer is responsible for technical/clerical duties requiring the

operation of a computer for a variety of functions to include utility billing and cashier. Work requires the exercise of

discretion and is performed with considerable independence within the framework of established policies.

Essential Job Functions

An employee in this position may be called upon to do any or all of the following essential duties:

A. Collect and process payment from customers over the counter, through the mail, and from other collection sites.

B. Notify customers for abnormal meter readings.

C. Establish new customer accounts.

D. Prepare work orders for service connections, disconnects, and meter problems.

E. Communicate with citizens and other PWA/Town employees the necessary information regarding service,

complaints, and other concerns.

F. Perform a variety of clerical duties.

G. Communicate closely with the public.

H. Perform data input on cycle billing, meter changes, and files maintenance.

I. Post readings into the computer and make changes as are necessary to correct accounts.

J. Prepare an assortment of printouts as necessary for the PWA/Town. Such reports include utility cutoffs, meter

changes, and data analysis.

K. Perform related tasks as required.

Knowledge

• Proper public and telephone etiquette concerning complaints and the receipt of money.

• Modern office procedures and account posting procedures.

Skills

• Handle stress effectively without it interfering with performance.

• Organize, set priorities, and exercise sound independent judgment within areas of responsibility.

• Communicate clearly and effectively, both orally and in writing, and in person, by telephone, and electronically.

• Stand up and sit down several times per day for drive up window transactions.

Abilities

• Transfer information accurately in writing.

• Accurately handle large sums of money.

• Establish and maintain highly effective working relationships with other employees and the public.

Interested applicants should submit a cover letter, resume, and three (3) work related references to:

Buffalo OK Town Hall

PO Box 439 610 N. Hoy Street

Buffalo, OK 73834

580-735-2521

The position is open until filled.